Infor and Amazon Web Services are rolling out new and enhanced manufacturing and distribution AI agents built natively on AWS, designed to reason, plan and act across complex workflows.
An early customer, Arkansas boat manufacturer Xpress Boats, reported a 50% reduction in expedited shipping costs after an initial deployment.
The catalog covers six operational areas: profitable project management, on-time project delivery, process mining and operational intelligence, inventory flow, financial operations and quality management.
They also said customers can build custom agents through Infor Agent Factory using Amazon Bedrock AgentCore, Amazon Bedrock and Amazon SageMaker.
What Xpress Boats did
Infor and AWS said Xpress Boats used Infor Process Mining to identify bottlenecks in less than a week across procure-to-pay, order-to-cash and demand-to-build workflows.
According to the firms, the work produced a 98% improvement in process issue diagnosis speed, a 95% reduction in returns processing time and the 50% cut in expedited shipping costs.
Xpress Boats is now testing CloudSuite Industrial agents for purchase orders, customer orders, general ledger, accounts payable and accounts receivable.
Infor says the suite brings together process mining, automation and generative AI to identify inefficiencies, implement improvements and optimize processes.
How this release fits Infor’s prior roadmap
Infor has been building toward this release for several months. In October 2025, the company said it was expanding Industry AI Agents built on AWS and Amazon Bedrock for manufacturing, distribution and service industries.
Infor describes those agents as role-based tools built on micro-vertical processes and designed to work inside CloudSuite workflows, while Rick Rider, senior vice president of product management, said in this week’s announcement that manufacturing agents need process, bill-of-materials, supply-chain and shop-floor context rather than generic AI alone.
AWS describes Amazon Bedrock AgentCore as a platform for building, deploying and operating agents securely at scale using any framework and foundation model, including models inside and outside Amazon Bedrock.
Where SAP, Microsoft and the market stand
At Hannover Messe this week, SAP said it would introduce new AI-powered manufacturing and supply-chain agents, with several manufacturing and logistics agents planned for general availability in Q2 2026 and Q3 2026.
Microsoft, in a March supply-chain post ahead of the event, said it already has more than 25 AI agents and applications deployed in its own supply chains and is aiming to operate more than 100 by the end of 2026, with Work IQ, Foundry IQ and Fabric IQ forming what it calls an intelligence layer for supply chains.
The launch is landing in a market where manufacturers still face basic scaling problems. McKinsey said in December that a survey of more than 100 COOs at manufacturers with at least $1 billion in revenue found that 46% reported limitations in data or IT/OT systems, while half cited culture as a major impediment to implementing AI in operations.
Infor and AWS are pitching the offer to existing CloudSuite customers rather than as a general-purpose tool. The current constraint is that the suite remains in limited availability, and neither company has yet disclosed a broader availability date in the launch materials.