Aeroporti di Roma is expanding what Outsight, a spatial AI and 3D LiDAR‑based software company, calls its Physical AI platform from an arrivals immigration deployment to a large-scale rollout across nearly all common-use areas in Rome Fiumicino’s Schengen zone.
The expanded system will use real-time 3D LiDAR data to track passenger flows, queue formation and congestion patterns. ADR and Outsight said that enabling view of the passenger journey is intended to support resource allocation, process redesign and what they describe as a digital foundation for predictive, agentic AI-driven airport operations.
From pilot data to operating layer
According to Outsight, the Physical system digitizes the movement and interactions of people and vehicles, producing real-time spatial intelligence from 3D LiDAR data.
Outsight says its software can run at the edge for immediate alarms, while non-time-sensitive analytics and dashboards can be processed through cloud-based or on-premises systems.
The firm explains it as a shared layer for queue visibility, congestion monitoring and future AI-assisted decisions across common-use Schengen areas, where airport, airline and passenger-processing workflows intersect.
Privacy and the European regulatory edge
Bordeaux Airport launched an Outsight pilot in March, and highlighted that its system digitizes passenger flows anonymously and operates without image capture or personal identification.
The European Data Protection Board also maintains dedicated guidance on processing personal data through video devices, making non-video passenger-flow analytics a material distinction for airport technology buyers in Europe.
Managing the 50-million passenger milestone
Fiumicino is a high-pressure test case. ADR said the airport welcomed 50 million passengers for the first time in 2025.
The wider traffic backdrop explains why airports are investing in systems that extract more capacity from existing terminals. Airports Council International World forecasts global passenger traffic of 10.2 billion in 2026 and projects traffic to reach 18.8 billion by 2045, while warning that growth is increasingly accompanied by capacity constraints and operational complexity.
From pilot programs to the operating stack
Outsight has also launched its technology across continents. Dallas Fort Worth International Airport has implemented Outsight’s LiDAR Sensor System, with an initial one-year amount of $3.44 million and four one-year options, for a total estimated contract amount of $17.21 million.
Bordeaux remains in pilot mode, using the technology in Hall A to test whether shared passenger-flow visibility can improve resource allocation and coordination between airport companies, service providers and government services.
ADR is also building a separate AI layer for passenger interaction. In October, Rome’s airport launched a virtual assistant with AWS and Storm Reply for real-time flight information, baggage status, parking, transport and terminal-service guidance.
ADR said that assistant uses Amazon Bedrock and a multi-agent architecture, while the Outsight deployment supplies a physical-world data layer for movement and congestion.