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CX
Artificial Intelligence
NHS Trust upgrades CX with AI and chatbots
Nicole Deslandes
January 6, 2025
Cloud
Force for good: how CX automation is improving police response times
Ann-Marie
July 17, 2024
Cloud
Refuge’s contact centre moves to the cloud
Ann-Marie
July 5, 2024
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10 Leaders Defining the Future of Tech
Discover who’s setting the agenda for 2025.
VIEW LEADERS
PERSONALIZED FEED
SpaceX merges with xAI as FCC reviews “Orbital Data Center” satellite filing
Google Cloud and Liberty Global sign five-year Gemini deal across European operations
Six AI Forces Shaping 2026
OpenAI ships Codex macOS app as AI coding shifts toward parallel agents
Open-source LLMs are forming an exposed internet compute layer, researchers warn
Hackers exploit vishing to bypass MFA at Okta
