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CX
Artificial Intelligence
NHS Trust upgrades CX with AI and chatbots
Nicole Deslandes
January 6, 2025
Cloud
Force for good: how CX automation is improving police response times
Ann-Marie
July 17, 2024
Cloud
Refuge’s contact centre moves to the cloud
Ann-Marie
July 5, 2024
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10 Leaders Defining the Future of Tech
Discover who’s setting the agenda for 2025.
VIEW LEADERS
PERSONALIZED FEED
Caledonian Sleeper modernizes contact center after shift to public ownership
Developers are taking back control: why humans still define success in the AI era
2026: The year AI separates winners from pretenders
CES 2026: Lenovo bets on “super agents” to unify AI experiences across devices
Enterprise cybersecurity in 2026: What CISOs and security leaders expect
CES 2026: Nvidia’s Jensen Huang unveils autonomous vehicle and robotics push
