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A Coffee with...
Andrew Lawson, executive vice president and general manager, EMEA, Zendesk
Nicole Deslandes
July 23, 2025
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NatWest banks on AI to personalise customer experience with AWS and Accenture
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How have companies used AI in 2024? Insights from Industry and CX sectors
Ann-Marie
November 26, 2024
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Genesys and Lighthouse Works partner to boost CX careers for blind workers
Ann-Marie
June 21, 2024
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10 Leaders Defining the Future of Tech
Discover who’s setting the agenda for 2025.
VIEW LEADERS
PERSONALIZED FEED
SpaceX merges with xAI as FCC reviews “Orbital Data Center” satellite filing
Google Cloud and Liberty Global sign five-year Gemini deal across European operations
Six AI Forces Shaping 2026
OpenAI ships Codex macOS app as AI coding shifts toward parallel agents
Open-source LLMs are forming an exposed internet compute layer, researchers warn
Hackers exploit vishing to bypass MFA at Okta
