CrowdStrike unveils generative AI security assistant: Charlotte AI

US Cybersecurity firm CrowdStrike has launched a new generative AI security assistant, Charlotte AI, to provide real-time insight into an organisation’s risk profile and help users better understand how to protect themselves.

According to the company, customers can use the bot to address many of the most critical challenges facing the security community, including closing the cybersecurity skills gap and speeding the response time to stay ahead of adversaries.

Charlotte AI lets customers ask natural language questions – in English and many other languages – and receive answers from the CrowdStrike Falcon platform.

“With Charlotte AI, every user, regardless of skill level, becomes faster and more efficient responding to events of all types,” CrowdStrike claimed, “including advanced threat detection, investigation, hunting, remediation and more”.

According to the company, Charlotte AI seeks to address three common use cases:

– Democratising cybersecurity: Everyone from the IT helpdesk to executives like CISOs and CIOs can quickly ask straightforward questions such as “What is our risk level against the latest Microsoft vulnerability?” to directly gain real-time, actionable insights, drive better risk-based decision making and accelerate time to response.

– Elevate security analyst productivity with AI-powered threat hunting: Charlotte AI will empower less experienced IT and security professionals to make better decisions faster, closing the skills gap and reducing response time to critical incidents.

– The ultimate force multiplier for security experts: The new generative AI will enable the most experienced security experts to automate repetitive tasks like data collection, extraction and basic threat search and detection while making it easier to perform more advanced security actions.

“Since our founding, CrowdStrike has pioneered the use of artificial intelligence in cybersecurity to identify adversary behavior and combat sophisticated attacks to stop breaches. With the introduction of Charlotte AI, we’re delivering the next innovation that will help users of all skill levels improve their ability to stop breaches while reducing security operations complexity,” said Mike Sentonas, president of CrowdStrike.

He added that AI and human intelligence together will transform cybersecurity: “We believe our continuous feedback loop on human-validated content is critical, and because of this, no other vendor will be able to match the security and business outcomes of CrowdStrike’s approach to generative AI.”

The concern over AI seems to be growing. Dozens of AI industry leaders, academics and even some celebrities have today argued in a brief statement that mitigating the risk of extinction from AI should be a top global priority.

Elsewhere, experts suggest that more training need to be delivered see the full benefits of AI.